THE FLOWER BOUTIQUE – PRIVACY POLICY
Effective Date: January 1, 2025
The Flower Boutique, Inc. (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes the types of information we collect from you, how we use and protect that information, and your rights regarding your personal data when you visit our website, www.theflowerboutique.net (the “Site”). By accessing or using the Site, you consent to the practices outlined in this policy. If you do not agree to this Privacy Policy, please discontinue your use of the Site.Information We Collect
We collect both personally identifiable information (PII) and non-personally identifiable information (Non-PII) as follows:
Personal Information You Provide
We may collect information you provide directly to us, including but not limited to:
- Full name.
- Mailing address.
- Email address.
- Phone number.
- Payment details, such as billing information and credit card numbers, for transactions.
You may be required to provide this information when:
- Registering an account on the Site.
- Making a purchase.
- Submitting inquiries or contacting customer support.
- Signing up for promotions, sweepstakes, or newsletters.
Automatically Collected Information
We may automatically collect certain information about your visit to the Site, including but not limited to:
- Your IP address
- Browser type and version
- Device information
- Access times and referring website addresses
This information is used for operational purposes, to improve website performance, and to enhance your experience.
How We Use Your Information
We use the information we collect for the following purposes:
- To provide, operate, and maintain the Site and its services
- To process your transactions and fulfill orders
- To communicate with you regarding orders, promotions, and other updates
- To personalize your experience on the Site and deliver targeted content
- To improve our products, services, and website functionality
- To comply with applicable legal obligations or enforce our rights
Sharing Your Information
We do not sell, rent, or lease your personal information to third parties. However, we may share your data with:
Service Providers
We may share your information with third-party vendors, contractors, or service providers who perform functions on our behalf, such as payment processing, order fulfillment, marketing, and customer support. These entities are contractually obligated to use your information solely for the purposes of providing such services and to maintain the confidentiality of your data.Legal Obligations and Protection
We reserve the right to disclose your personal information:- When required to comply with applicable laws or legal processes
- To protect our legal rights, property, or safety, or that of our users or the public
- To investigate and prevent fraudulent or illegal activity.
Your Rights
Access and Deletion
You have the right to request access to or deletion of your personal information, subject to certain limitations. Upon receiving a verifiable request, we will:
- Remove your personal information from our active records.
- Instruct third-party service providers to delete your personal data.
Exceptions to Deletion
We may retain your personal information if necessary to:- Complete a transaction or fulfill a contractual obligation
- Detect or prevent fraudulent or illegal activity
- Comply with applicable legal or regulatory requirements
- Conduct internal research aligned with consumer expectations
- Protect the rights of free speech or other legal protections
To exercise these rights, please contact us using the information provided in Section 9.
Data Security
We implement reasonable and appropriate technical, administrative, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse. These include:
- SSL (Secure Sockets Layer) encryption for sensitive data during transmission
- Restricted access to your information by authorized personnel only
Despite our efforts, no system or method of transmission over the internet can be guaranteed to be completely secure. By using the Site, you acknowledge and accept the inherent risks of online data transmission.
Children’s Privacy
The Site is not directed at children under the age of 13, and we do not knowingly collect personal information from them. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information. Parents or guardians who believe that we may have inadvertently collected their child’s information should contact us immediately.
Email and SMS Communication
Email Communications
We may use your email address to send promotional materials, updates, or surveys. You may opt out of such communications by clicking the “Unsubscribe” link provided in the email.
SMS Communications
If you opt into receiving SMS messages, you consent to receiving marketing text messages at the phone number you provide, including those sent by automated systems. Message and data rates may apply. Message frequency varies. To unsubscribe, reply “STOP” or follow the instructions provided in the message.
Changes to This Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will become effective immediately upon posting the revised policy on the Site. In the event of significant changes, we will provide notice via:
- The primary email address associated with your account
- A prominent notice on the Site
Your continued use of the Site constitutes your acknowledgment and acceptance of these changes.
Contact Information
If you have any questions or concerns regarding this Privacy Policy, please contact us at:The Flower Boutique, Inc.
14038 Beach Blvd.
Westminster, California 92683